Lume Rendato
Data Protection

Privacy Policy

Last updated: February 14, 2026

At Lume Rendato, safeguarding your privacy and ensuring the integrity of your personal data is a core commitment. This Privacy Policy details our operational practices regarding the collection, storage, processing, transfer, and protection of information obtained through your interactions with our automated market intelligence website and related services.

We process your personal information in strict accordance with relevant data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. The Data Controller

Lume Rendato acts as the data controller responsible for the personal data gathered via this platform. For inquiries related to data rights, supervisory protocols, or personal records, you may contact our designated Data Protection Officer at [email protected].

2. Categories of Data We Collect

We may collect and process the following categories of information:

  • Identity and Contact Data: Includes your first name, last name, email address, telephone contact number, and country of residence provided during inquiries or onboarding.
  • Technical and Telemetry Data: Includes your Internet Protocol (IP) address, browser version, operating system environment, hardware architecture, language preferences, time zone configurations, and interaction timestamps.
  • Platform Usage Data: Statistical logs of pages viewed, algorithmic analytics modules explored, calculation parameters evaluated, session lengths, and navigational exit points.
  • Communications Records: Complete records of written communications, customer support tickets, and technical feedback submitted directly to our support desk.

3. Legal Bases for Processing

We process personal records only when established legal justifications permit under the UK GDPR:

  • Performance of a Contract: Processing necessary to provision our analytical platform features, sustain user sessions, and service operational requests.
  • Legitimate Interests: Necessary to maintain computational security, mitigate fraud, analyze algorithmic performance trends, and enhance service stability, provided your fundamental rights do not override these interests.
  • Legal and Regulatory Compliance: Fulfilling statutory obligations, such as record retention for financial crime prevention or responding to lawful regulatory requests.
  • Consent: Explicit authorization granted by you for designated marketing notices or discretionary telemetry cookies, which may be withdrawn at any point.

4. Cookies and Analytical Tracking

We employ essential and analytical cookies to preserve platform security, remember interface state selections, and analyze aggregated traffic movements. Cookies are small data fragments saved onto your device storage. You can manage or disable non-essential cookies via your web browser settings. Please note that disabling technical cookies may impair certain interactive components of the calculation interface.

5. Disclosure of Personal Information

Lume Rendato does not sell, rent, or trade your personal data. We disclose records only under regulated conditions to the following recipients:

  • Trusted third-party infrastructure hosts, cloud storage providers, and cybersecurity specialists operating under strict contractual confidentiality terms;
  • Independent external auditors, legal counsel, and technical compliance consultants;
  • Law enforcement bodies, judicial authorities, or statutory regulators when compelled by valid legal subpoenas, court decrees, or governing statutes in the United Kingdom.

6. International Data Transfers

When computing infrastructure or data processors reside outside the United Kingdom or the European Economic Area (EEA), we ensure adequate safety standards are maintained. Transfers are secured using approved International Data Transfer Agreements (IDTAs), UK Addendums to EU Standard Contractual Clauses, or jurisdictions formally recognized for adequate data safety frameworks.

7. Data Retention and Safeguards

We retain your personal records only for the period necessary to fulfil the operational purposes outlined in this Policy, or as mandated by statutory, auditing, and accounting rules. We implement multi-layered physical, organizational, and technological security controls, including TLS 1.3 encryption, network firewalls, and restricted credential-based access controls to prevent accidental loss, alteration, or unauthorized exposure.

8. Your Statutory Rights

Under applicable UK data protection statutes, you maintain individual rights regarding your records, which you may exercise without administrative fee:

  • Right of Access: Request a confirmation and copy of all personal records we hold about you.
  • Right to Rectification: Request correction of inaccurate, obsolete, or incomplete personal data.
  • Right to Erasure: Request the deletion of your personal records where no overriding legal justification requires retention.
  • Right to Restrict Processing: Request temporary suspension of data handling under specific dispute scenarios.
  • Right to Data Portability: Obtain an organized, machine-readable export of data provided directly to us.
  • Right to Object: Oppose processing anchored exclusively upon legitimate interest justifications.

To exercise any of these privileges, please send a written request to [email protected]. You also maintain the right to register a formal complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Updates to this Policy

We may update this Privacy Policy periodically to reflect technological adjustments or regulatory revisions. Any modifications will be published here with a renewed "Last updated" date. Continued engagement with our services confirms your acknowledgement of the amended terms.